Privacy Policy of Blockman GO

1. Data Controller

The Data Controller responsible for your Personal Data is: Blockman GO

2. Types of Data Collected

• Data provided directly by you (e.g., account information, profile details).
• Automatically collected data (e.g., device identifiers, IP addresses, usage logs).
• Third-party service data (e.g., "About Me" information from Facebook, subject to your explicit consent).

3. Purposes of Data Processing

• Provide, maintain, and improve our services.
• Enable third-party integrations (e.g., Facebook account linking).
• Fulfill legal obligations.

4. Data Processing Methods and Locations

4.1 Processing Methods

• Data is processed using secure IT tools and protocols.
• Authorized personnel and third-party service providers (e.g., cloud hosts) may access data as necessary.

4.2 Processing Locations

• Data is processed at the Data Controller’s operational offices and partner locations globally.

5. Data Retention Period

• Data is retained only as long as required to fulfill the purposes outlined herein.
• Users may request deletion at any time (see Section 7).

6. Use of Collected Data

• Core Services: Account management, feature functionality.
• Third-Party Integrations: Access to Facebook “About Me” data (processed in the USA).

7. User Rights

• You have the right to access, correct, supplement, or delete your data.
• You can object to specific data processing activities.
• You can request data portability or anonymization.

7.1 Delete Data

How to Delete Your Account or Data

1. In-App Deletion:
   • Tap the fifth button in the bottom bar → Settings → Account & Security → Delete Account.
   • Confirm the action. Data will be irreversibly removed immediately.
2. Online Request Portal:
   • Submit a deletion request via our dedicated portal: https://www.blockmango.com/account-remove.html#/
3. Contact Support:
   • Email: bgofficialcontact@sandboxol.com

Deletion Process and Timeline

• Immediate Action:
  • Accounts and associated data are deactivated and removed from active systems upon confirmation.
  • This action is permanent and cannot be undone.
• Backup Data Handling:
  • Encrypted backups may retain your data for up to 60 days for system recovery purposes.
  • Backups are permanently erased after 60 days.

Exceptions to Deletion

• We may retain limited data if required by legal obligations (e.g., fraud investigations, tax compliance) or legitimate business interests (e.g., dispute resolution). The retained data will be:
  • Minimized to the strictly necessary scope;
  • Securely isolated from operational use;
  • Deleted once legal or business needs expire.

8. Legal Disclosure

Your data may be disclosed to public authorities if legally compelled (e.g., court orders, government investigations).

9. System Logs and Maintenance

We collect operational logs (e.g., IP addresses, timestamps) for troubleshooting and maintenance.

10. Policy Updates

• Updates will be posted on this page with a revised date.
• Continued use after changes constitutes acceptance. Users opposing changes must cease using the service and request data deletion.

11. Additional Information

• For details about data collection or processing, contact the Data Controller.
• This policy is based on templates provided by Iubenda and hosted on their servers.

12. Definitions and Legal Compliance

• Personal Data: Information that directly or indirectly identifies an individual.
• Data Processor: Entities authorized by the Data Controller to process data.
• GDPR Compliance: This policy adheres to the EU General Data Protection Regulation (GDPR) and ePrivacy Directive requirements.